Service & Support
If you have general questions or just want to share something with us, please send your inquiry through this link to get in touch with us:
Sende uns deine Anfrage gerne über diesen Link zu, um dich mit uns in Verbindung zu setzen:
Contact
Even the coolest electric scooter in the world can sometimes act up... That's where we come in!
To quickly and effectively address your concerns, we kindly ask you to submit your inquiry through our ticket system in the Service section.
Please fill out the "You Need Us Form," and afterward, you can open your ticket. Within 48 hours, you will receive our feedback, and we will assist you immediately.
Please observe the communication guidelines
Unfortunately, we are currently not available by phone due to a high volume of inquiries. By the way, if you know someone who would like to join our team, feel free to send us an application – we are looking to strengthen our service team!
der unser Team verstärken möchte, lass uns gerne eine Bewerbung zukommen – wir suchen Verstärkung unseres Serviceteams!
Jobs
Our Services
Repair Request
Dein Scooter macht Zicken, dir ist ein etwas kaputt gegangen oder Du willst deinen Scooter einfach mal zur durchchecken lassen?
Is your scooter acting up, has something broken, or do you just want to have your scooter checked? Simply fill out our "You Need Us" form, and our service team will get back to you promptly.
Downloads
Egal ob Anleitunf verloren oder neue Firmware.
In our Downloads section, you can find operation manuals, data sheets, and other useful documents for download for all our scooters.
For the Handyman in You
Are you someone who enjoys tinkering and repairing? With our helpful repair videos, you can tackle almost any repair on your scooter yourself. If you can't find the right one, our service team is happy to assist you.Sollte mal nicht das richtige dabei sein, unterstützt dich unser Service-Team natürlich gern.